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Resolution for syncing issues

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‎05-02-2020 07:35 - last edited on ‎05-03-2020 19:41 by Fitbit Moderator

‎05-02-2020 07:35 - last edited on ‎05-03-2020 19:41 by Fitbit Moderator

I was having problems syncing sor a couple days now but I figured out the solution! Go to your phone settings and go to about phone. Then press the update carrier settings and Bam!!! Instant sync connection to your Fitbit.

 

Moderator edit: Subject for clarity 

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‎05-03-2020 19:41 - last edited on ‎08-05-2025 10:13 by Fitbit Moderator

‎05-03-2020 19:41 - last edited on ‎08-05-2025 10:13 by Fitbit Moderator

Hi @jwjtrain17, welcome to the Community Forums!

Thanks for taking the time to share the steps you took to resolve the syncing difficulties you were experiencing, the willingness to help is always appreciated here in the Community Forums! Please do not hesitate to contact me back if you require further assistance in the future or if you have any additional questions for me to answer, I'll be here ready to help you out. 

Because your issue was resolved and just if you're interested, I want to suggest you to visit our discussion forums and participate over there. There are several users that share helpful information and tips about eating well, how to manage your weight, better sleep, a mindful lifestyle and some inspiring stories too!  

Thanks for being part of the Fitbit family.

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