help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Running and syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-13-2016 12:29

‎04-13-2016 12:29

Two questions. I just got the fitbit Zib. Can it tell when I am running and are those calories taken into consideration, or should I remove it while on the treadmill and use those stats?

When my pedometer syncs to the android app; the amount of steps are different on the two devices. Is this normal
Best Answer
0 Votes
1 REPLY 1

‎04-14-2016 06:11 - last edited on ‎11-21-2025 07:10 by Fitbit Moderator

‎04-14-2016 06:11 - last edited on ‎11-21-2025 07:10 by Fitbit Moderator

A warm welcome to our new friend @Eiran! Thanks for joining us! Robot HappyPlease know that for activities where step count isn't the best indicator of the calories burned I'd suggest manually logging an activity. You can follow the steps provided in this thread to do so. I'd appreciate if you can provide me with a picture showing me the discrepancy you're seeing on your tracker and your mobile app.

Keep me posted! Woman Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

Best Answer