04-13-2016 07:41
04-13-2016 07:41
My charge HR has always synced with my Galaxy S6 until the last app update and now it only syncs reliably with my PC. The app version is 2.22 and my fitbit firmware version is 18.122. What I usually get is "tracker not found" or "sync has been scheduled" or "unable to connect to fitbit.com". To date I have done the following: Reset the fitbit (hard Reset) 4 times, Restarted my phone 4 times, uninstalled the app from the phone and reinstalled, turned my bluetooth on and off numerous times. Still it will sync when it takes a notion. I always have an internet connection, and the bluetooth on my phone has no problem syncing with other devices. Is the app just not compatible with the Galaxy S6 and the fitbit hr just destined for the trash? Do I find something that will work with the Galaxy S6 or is someone actually looking into this? I've read every "Won't Sync" post on here and have just about given up and won't even bother with the fitbit anymore.
04-13-2016 14:27
04-13-2016 14:27
04-14-2016 03:47 - edited 04-14-2016 04:07
04-14-2016 03:47 - edited 04-14-2016 04:07
I also have done ALL of the above listed things, nothing is working. I want it to sync with my phone, this is getting annoying. I really don't know what to do. If not for the computer dongle, I would be lost. I have to add this was happening BEFORE the marshmellow update from android, it has just gotten worse since the update. And it happened AFTER a fitbit update to the tracker firm ware a few months ago.
04-14-2016 04:20
04-14-2016 04:20
04-14-2016 05:09
04-14-2016 05:09
I tried that also Indygirl, still not working.