04-27-2016 04:59
04-27-2016 04:59
It's a shame that there aren't notifications for ASUS smartphones yet..
Asus provides almost the 45-50% of coverage on smartphones market!
Answered! Go to the Best Answer.
05-03-2016 11:31
05-03-2016 11:31
@Alex-free Welcome to our Community! As you said Asus phones aren't currently supported but our developers are always trying to expand the list. You can always check to see if any new devices have been added to the list. Remember that you can always use your app to view your informaiton and log activities, water and food.
I'll be around!
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04-27-2016 07:15
04-27-2016 07:15
Where are you located? While available, Asus phones are a very small portion of the market in the US.
04-28-2016 10:39
04-28-2016 10:39
I live in Italy, and these are the only android smartphones compatible with this feature..
05-03-2016 11:31
05-03-2016 11:31
@Alex-free Welcome to our Community! As you said Asus phones aren't currently supported but our developers are always trying to expand the list. You can always check to see if any new devices have been added to the list. Remember that you can always use your app to view your informaiton and log activities, water and food.
I'll be around!
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
01-11-2017 13:42
01-11-2017 13:42
I can't even get mine to sync reliably on the newer model (August 2016 it came out)
01-11-2017 15:34 - edited 01-11-2017 15:35
01-11-2017 15:34 - edited 01-11-2017 15:35
@DyB The Asus devices have all the hardware requirements to be supported devices but are currently not on our list of supported devices. This means that our Android team has not yet tested them for compatibility and added them to the list. If your device supports BLE (AKA Bluetooth 4.0), I recommend giving the setup flow a try.
If that does not work, I suggest setting up and syncing via a device listed as supported or using a computer. Our team is always working to test and add more Android devices to the supported devices list, so keep an eye open for updates!
01-11-2017 15:48
01-11-2017 15:48
01-14-2017 07:12 - edited 01-14-2017 07:12
01-14-2017 07:12 - edited 01-14-2017 07:12
Hello @DyB, thank you for your feedback. As my friend @ErickFitbit mentioned before, our teams are constantly testing mobile devices to have more options of mobile devices that support the Fitbit trackers and mobile app features.
Perhaps the following suggestions help you out, in the mean time to address the syncing issues you are experiencing with your phone: Having trouble syncing? (here's how to fix this).
Thank you for all your patience. See you around.
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