02-23-2019 11:43
02-23-2019 11:43
I JUST got a charge three. It's not showing ANY of my notifications. My stats won't reset in the morning and I don't even know if it has the right time. The steps are a little off but that's okay I guess. Its also having major troubles syncing! PLEASE HELP!!!!
02-23-2019 23:15 - edited 02-24-2019 00:00
02-23-2019 23:15 - edited 02-24-2019 00:00
@Imnotwrwn HI and welcome - it sounds like there are some setting up points missing - if you are not new to Fitbit i apologise for going back to basics, for notifications firstly in the app go to account (credit card icon) and scroll down until you see notifications - click on this and select the ones you want -
next scroll back up to devices and select the charge 3 icon you will see a heading called General - just under this is another notifications click here if you want to receive call/text and calendar notifications
no return to the device menu and scroll to the bottom and select always connected - this should improve notifications and connectivity
lastly about 4 items above always connect is menu items click here and ensure notifications is on
when you say stats not resetting is it on the tracker, the app, both,
if it is the tracker you could try a restart details can be found Restarting Trackers
Edit 1 - for the checking if the time is correct please check my reply in the following post Time on my FitBit
there is also a link to an article that may explain it clearer than my attempt
let us know if this helps and if any more problems let us know and i will try and provide further information for you
Kind Regards
Wayne