Samsung A10E compatibility

[SunsetRunner]

Can you please make Samasung A10E compatible?? Or make all devices compatible to the application. 

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @SunsetRunner, welcome to the Community Forums! Sorry for the delay in responding your post. 

Let me share with you that we are constantly working and testing different mobile devices to make sure that they work as intended with our products and services. As it turns out, at this moment I'm unable to let you know when or if the Samsung Galaxy A10e will be added to our list of compatible devices, however, my best advice for you will be to constantly check our list of compatible devices for any update.

On the other hand, can you please let me know if you're experiencing difficulties with such mobile device and your Fitbit device or the Fitbit app? 

Let me know if you have any additional questions, I'll be around.

[SunsetRunner]

I will let you know tomorrow once I get my new phone a Samsung Galaxy 9.
Hopefully I won't have any problems with Fitbit, the application being
compatible. My phone that I currently have is not compatible.

[RicardoFitbit]

Your reply is appreciated @SunsetRunner.

Thanks for the information that was shared with me. Please keep me posted, I'll be here if you experience an issue with your new Samsung Galaxy 9 or if you have any additional questions to answer. 

Keep me posted.

[SunsetRunner]

How long does it typically take to get a replacement Fitbit? I understand
with the times we are in it maybe longer. Just wanted an idea of when
to expect my replacement Fitbit.