help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Samsung J3

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-19-2017 16:54

‎05-19-2017 16:54

Is it just that Fitbit doesn't want to be compatible with  "poor people" phones? This question has been on the forums for years and the moderators always say "but, you can always connect with your computer!" Of course, because everyone who has an unsupported device has a newish Bluetooth enabled computer, obviously!   

 

So, can we finally have an actual answer of when you plan on letting the "poor people" connect to your service?

Best Answer
0 Votes
1 REPLY 1

‎05-20-2017 07:39

‎05-20-2017 07:39

I'd like to know too.  My work replaced my dead iPhone with the J3.  I relied on getting notification of texts and calls via my surge. Now I can no longer utilize that function of the surge.  I'm able to sync with a computer using the USB dongle.  But, I really miss having up to the minute updates available on my phone.  

Best Answer
0 Votes