Just had a Charge 2 bought for me for Christmas and can't get it to sync with my Samsung S5 Mini. Here's where I'm at:
- Model: SM-G800F
- Android Version: 5.1.1 (Last check 23/12/2016)
- It is not in "Power Saving" mode
- "Location" is turned in my swipe down quickbar
- In my Settings > Location, I don't currently see Fitbit listed (listed is Google Play Store, Google Play Services, Launcher3, Maps, Unified Daemon), though I'm not sure it would/does until it actually connects. The "> Locating Method" is set to High Accuracy
- Charge 2 comes up with 22.20.17 when I start and restart
- I have installed, uninstalled and reinstalled more times than I can count
- There are no other Bluetooth devices near me and have unpaired all previous devices I had connections with. When I go into Bluetooth it sees the Charge 2 in the "Available Devices", sometimes it will say it is "Unable to Communicate with Charge 2" and other times it will be Paired, but even during those times then going into the Fitbit app still gives me the "Not working?" page with the battery, trackers and bluetooth warnings (note: this isn't how I have been trying to connect to the Tracker generally, this is just for information purposes)
- I have restarted bluetooth manually and let the app restart it]
- I have turned the phone off and on again
- I have turned the tracker off and on again
- I have turned both the phone and tracker off and then on again at the same time
As the Charge 2 inconveniently/frustratingly doesn't come with a wireless dongle I can't check it on my PC, so before I start blagging other people to use their phone to check it out, does it appear that there's anything else I'm missing out? I see no reason why my phone wouldn't work as I've had it less than 6 months.
Cheers all
