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A very warm welcome to Fitbit and to the Community @ReidS!
I definitely understand that this can be quite frustrating.
Let me tell you that this is an issue that has already been reported and it seems to be something affecting the S8 themselves and their ability to connect to some Bluetooth devices. We're waiting for Samsung to release some sort of update on the matter but at the time we have no news on it.
If you have any further questions, please let me know. Thanks for your understanding.
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