Hello @Linder78, great to have you here as a new member of the Fitbit Community! In this case I would like to review the steps you have tried, for this purpose I would like to share the following post with all the necessary help for these issues: My tracker isn't receiving notifications (Android Fitbit app).
However the part I want to focus is the last of the previous post:
- Unpair your tracker from your mobile device (Not the Fitbit app). You can unpair your tracker in your mobile device's Bluetooth settings. If you are unsure how to verify or change settings for your mobile device, refer to instructions provided by your device manufacturer. For most Android mobile devices, tap Settings > Bluetooth, find your tracker in the list of paired devices, and then tap Forget or Forget Device to unpair your tracker.
- Reboot your mobile device.
- In the Fitbit app, tap Allow notifications access and allow access to the Fitbit Notification Service, and then turn on call, text, or calendar notifications.
See you later and don't forget to keep me posted.
Roberto | Community Moderator"Great things are done by a series of small things brought together.” What's Cooking?
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Best Answer
