Hello all.
I got a new phone recently and when I try to sync my Zip I am getting an error: "Screen overlay detected. It says to change this permission setting, you first have to turn off the screen overay from Settings > Apps.
But when I go there, there are no apps called screen overlay, and and the Fitbit app isn't there to change any settings either. I've tried the solutions here to no avail: http://forums.androidcentral.com/nexus-6p/608754-screen-overlay-detected-change-permission-6p-messed....
I have a Samsung Galaxy Note 6.
Please advise. 
Best Answer
- last edited on by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
- last edited on by
MarreFitbit
@C245 thanks for stopping by! Well that's pretty weird. I suggest uninstalling the app, restarting your phone, and installing the Fitbit app again. If you could post a screenshot, It'd be great!
I'll be looking forward to your new comments! 
Best Answer
Best Answer
- last edited on by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
- last edited on by
MarreFitbit
Hello, @Akgonzalez2! Thanks for joinin in! 
Are you getting an error message like our friend, @C245? Please provide as much information as you can. Also if you could post some screenshots it would be very helpful.
Are you trying to set it up using a mobile device? Make sure it it compatible and I suggest you to set it up using a computer first, and then you can sync it using the App.
Keep us posted! 
Best Answer