09-15-2016 14:49
09-15-2016 14:49
Hello all.
I got a new phone recently and when I try to sync my Zip I am getting an error: "Screen overlay detected. It says to change this permission setting, you first have to turn off the screen overay from Settings > Apps.
But when I go there, there are no apps called screen overlay, and and the Fitbit app isn't there to change any settings either. I've tried the solutions here to no avail: http://forums.androidcentral.com/nexus-6p/608754-screen-overlay-detected-change-permission-6p-messed....
I have a Samsung Galaxy Note 6.
Please advise.
09-18-2016 13:34
09-18-2016 13:34
@C245 thanks for stopping by! Well that's pretty weird. I suggest uninstalling the app, restarting your phone, and installing the Fitbit app again. If you could post a screenshot, It'd be great!
I'll be looking forward to your new comments!
Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂
12-01-2016 18:47
12-01-2016 18:47
I am also getting the new thing when I am trying to connect my charge 2.
12-03-2016 07:06
12-03-2016 07:06
Hello, @Akgonzalez2! Thanks for joinin in! Are you getting an error message like our friend, @C245? Please provide as much information as you can. Also if you could post some screenshots it would be very helpful.
Are you trying to set it up using a mobile device? Make sure it it compatible and I suggest you to set it up using a computer first, and then you can sync it using the App.
Keep us posted!