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Screen brightness

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‎11-17-2019 13:56

‎11-17-2019 13:56

My screen is black, how do i adjust the brightness if i can't see anything?

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2 REPLIES 2

‎11-18-2019 08:28 - last edited on ‎05-16-2025 10:58 by Fitbit Moderator

‎11-18-2019 08:28 - last edited on ‎05-16-2025 10:58 by Fitbit Moderator

@VickiMartin1961 It's great to see that you've visited the Fitbit Community!

Let me help you with your black screen. Are you seeing this on the Fitbit app or on the Fitbit device. Which Fitbit device do you have? What have you done to fix this? The more information I have the better I will be able to help you.

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎11-18-2019 11:49

In response to AlvaroFitbit

‎11-18-2019 11:49

It is on my fitbit screen only..my nephew was looking at it, and turned the
brightness down, now I can't see the screen to turn it back up.

I was hoping I could do this with my phone, but can't find on the apps where
to do this.

My phone tells me it has been Synced 11/17/19

Thanks, Vicki
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