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Sense tracked steps not impacting calories burned

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‎08-17-2021 07:35 - last edited on ‎08-18-2021 18:08 by Fitbit Moderator

‎08-17-2021 07:35 - last edited on ‎08-18-2021 18:08 by Fitbit Moderator

My FitBit sense is syncing to my Pixel 4 and providing the correct number of steps (I presume), but these are not being drawn through into the calories section (i.e. I am showing '0 cal out' for two days - not likely...).

 

Is anyone else having similar issues?

 

Moderator Edit: Clarified subject

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‎08-18-2021 00:06

‎08-18-2021 00:06

When the step count looks ok but the calories out look wrong, the first thing to check are your profile settings for height, weight etc as these have a direct effect on the calorie calculation. You can check yours at https://www.fitbit.com/settings/profile

 

 

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