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Sense won't sync to my Samsung S21

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‎08-09-2021 16:01 - last edited on ‎08-09-2021 18:40 by Fitbit Moderator

‎08-09-2021 16:01 - last edited on ‎08-09-2021 18:40 by Fitbit Moderator

Why won't my Fitbit Sense snyc with my Samsung S21? I have been a Fitbit customer forever lovr that it tracks what I do and eat and now I can't have it at my fingertips, shame on you Fitbit!

 

Moderator Edit: Clarified subject

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‎08-10-2021 06:03 - edited ‎09-14-2023 03:57

In response to Rogacz88

‎08-10-2021 06:03 - edited ‎09-14-2023 03:57

Hi there, @Rogacz88. Thanks for stopping by and sharing the tips and recommendations that have worked for you. I'm sure they will be of so much help! 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎08-09-2021 18:43 - edited ‎11-09-2023 10:41

‎08-09-2021 18:43 - edited ‎11-09-2023 10:41

Hi there, @PC5. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Sense. We‘re taking into consideration your comments and sentiments in regards to our products.

As a first approach, I'd suggest checking if your Sense is linked to your Fitbit account. To do so, go to your Fitbit account, tap the Today tab > your profile picture > your device image. If your Sense is no longer paired, see How do I set up my Fitbit device? 

If the syncing difficulties persist, please see Why won't my Fitbit device sync?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎08-10-2021 05:50

‎08-10-2021 05:50

Sometimes i have that same trouble.
Best recipe which i made to fix:

1. Restart Sense.
2. Restart phone (both in one time).
When they "wake up" click on sync in Fitbit.

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‎08-10-2021 06:03 - edited ‎09-14-2023 03:57

In response to Rogacz88

‎08-10-2021 06:03 - edited ‎09-14-2023 03:57

Hi there, @Rogacz88. Thanks for stopping by and sharing the tips and recommendations that have worked for you. I'm sure they will be of so much help! 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes