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Set up

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‎12-26-2016 06:01

‎12-26-2016 06:01

Any ideas why my samsung galaxy tablet says set it up now and when l click yes it just goes straight bacjk to this same screen. Thankyou

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‎12-28-2016 04:34

‎12-28-2016 04:34

Hello @Deniseroberts, its nice to see new faces on our Fitbit Community. Make sure the Fitbit app is compatible with your tablet by checking http://www.fitbit.com/devices.

 

If your Tablet is compatible Uninstall the app and restart your mobile device. Once it has restarted Install the app again and give it another try. This video may provide you the necessary steps to complete the process.

 

Let me know if the issue persists. I'll be around if you need more help.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Fitbit: How To Set Up A Tracker On A Mobile Device
Fitbit: How To Set Up A Tracker On A Mobile Device
youtu.be/eNbozxFz3oA
Follow these easy instructions to learn how you can set up your Fitbit tracker using a smartphone. See more at www.fitbit.com/how-to
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‎12-28-2016 12:04

In response to RobertoME

‎12-28-2016 12:04

hi. thanks for that. l shall give it a go as keen to get it tracking.
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‎01-02-2017 06:24

In response to Deniseroberts

‎01-02-2017 06:24

Hi there @Deniseroberts. I wonder how it goes the set up process? Where you able to set up your tracker using your Tablet? I got the feeling everything is alright, but I would like to give follow up with you and see if you need more help.

 

Keep me posted!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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