07-14-2016 17:24
07-14-2016 17:24
07-14-2016 17:30
07-14-2016 17:30
Hello and welcome to the forums @rgomez7
Which device do you have?
You need to go through the set up process by downloading the Fitbit app. Click for instructions, with video.
07-15-2016 15:26
07-15-2016 15:26
@rgomez7 I recommend attempting a restart on the Blaze and then putting it back in the charging cradle. When you place it in the cradle and connect it to a power source, you should see the battery level displayed. Let me know if that helps.