Setup Sleep Schedule - Discrepancy

[abreng]

The target sleep schedule settings in Android App shows two options:

1. Bedtime

2. Wake up time.

When I try to set the time for "Bedtime", it prompts me to setup "Wake up time" instead of "Bedtime". There is no option to set the Bedtime. Both the options prompts to set the Wake up time only. This is what it shows when I click on "Set the Bedtime"

[Gr4ndp4]

Hi, @abreng , welcome to the community, can you please confirm you are using an Android phone (let us know the make, model & OS) and let us know which device you are using? I'm using a PW2 with a Pixel 8pro and do not replicate what you see. Try restarting the Fitbit app, go to your phone settings>apps>Fitbit>force stop>clear cache>restart your phone.

Let us know by posting here again.

Cheers

[abreng]

Thanks @Gr4ndp4 - Tried the steps that you had suggested but doesn't seem to fix the issue. 

Samsung M30S - Android 11

[Gr4ndp4 · Accepted solution]

Hi, @abreng thanks for the feedback, your phone should be good (must be Android 10 or newer) Have you tried entering your bedtime & wake-up time (regardless of the incorrect labels) to see if the settings are registered correctly?

Each Fitbit device handles the Fitbit app slightly differently, it would be good to know which device (Fitbit) you are setting up. To adjust these settings on my Fitbit app (v4.20.1) touch the sleep duration tile in the Today screen>three dots at the top right>settings>bedtime & wakeup time can be adjusted here.

 

I hope this helps, please post here again & let us know how you get on.

Cheers

[RiekoC]

Hello @abreng 

What version is your Android Fitbit app?

Is the screenshot from your Android Fitbit app? If so, I haven't see that graphic in my Android Fitbit app.

[abreng]

This is exactly where I'm trying to set the time but whne I click on "Bedtime" it prompts me the graphic that of Wake up time as shown in my first post. Not sure what's wrong. 

[abreng]

Yes Android app. Fitbit 4.20.1

[Gr4ndp4]

Hi, @abreng thanks for the feedback, I'm not seeing the same graphics you have, please advise which Fitbit you are using.

Cheers

[abreng]

Versa 3. Thanks @Gr4ndp4 for investigating. 

[Gr4ndp4]

Hi, @abreng, thanks for your feedback, I'm not familiar with the Versa 3 but I'm confident other members of the community are and may have comments to add.

Cheers

[abreng]

@Gr4ndp4 Out of the blue it worked. Thanks again.