01-04-2020
13:14
- last edited on
01-06-2020
14:57
by
RicardoFitbit
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01-04-2020
13:14
- last edited on
01-06-2020
14:57
by
RicardoFitbit
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Versa cant be added and wont sync. Did before till 2020
Moderator edit: Subject for clarity

01-06-2020 14:56
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01-06-2020 14:56
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Hi @Sandypie1, welcome to the Community Forums! Sorry for the delayed reply.
Thanks for bringing this to my attention. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward to the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes.
Please make sure that your mobile device is compatible because due to a compatibility concern you can experience connection difficulties.
I'll be around if you need anything else, please keep me posted.

