Setup process with Samsung A20

[MaryLim68]

Has anyone setup their fitbit on a galaxy A20 phone?

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @MaryLim68, welcome to the Community Forums.

Thanks for your post. If you're experiencing difficulties with the setup process of your Fitbit device and your Samsung Galaxy A20 phone I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward to the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes. 

I'll be around if you need anything else, please keep me posted.

[MaryLim68]

Thank you, customer service helped me get it set up