Shutting off the Fitbit application icon

[dejay11]

I used the Fitbit Android application to update the watch and now the application icon is always on in the upper left hand side of the screen.  And there is always a notification line telling when the last sync was performed.  I really don't care to use the application, just wanted to keep the software updated.  Is there a way to shut of the application without uninstalling it?

I primarily use the watch as a watch, not a watchdog tracking my moves, paying bills, coaching, etc. .  I am not really looking to use it.  Can it be shut off until I want to use it again?

Thank you in advance.

[Odyssey13]

Hi @dejay11

I use Android, too. It might be best to just log off until you decide you need to sync or check your stats.

Let us know if that helps you.

[dejay11]

I appreciate that.  But, that's the first thing I tried and the icon is still in the upper left corner of my phone screen.  When I pull the slider down, it shows the time and date of the last syncing.  The icon stays there and I can't swipe if off the screen either.  Frustrating because I have other icons in that spot I would rather look at... temperature, email notifications, etc. .

Thank you.

[Rich_Laue]

Is this application on the phones notification panel? 

Have you checked to see if the Fitbit app is updated? 

I think your referencing the Fitbit notification in the phones notification panel. 

[USAF-Larry]

Have you turned off the Keep-Alive Widget, as well as the Always Connected?

[dejay11]

Hi Rich, this is my 2nd Iconic.  I just sent the first one in for warranty support, would not charge or turn on.  They sent a replacement watch, I think it's a refurbished watch.  Either way, I removed the old one from our account and added the new watch and then updated to the newer software.

With the first watch, I never synced it to or added the application to the android phone.  But this time I added the application so I could update that software on the watch.  From that point on, I couldn't close the icon.

I think the work around for me was to just disable the app but "force stop" it.  This way I didn't have to uninstall and can re-enable as needed.  Thanks for the reply.

[dejay11]

Hi Larry, this is my 2nd Iconic.  I just sent the first one in for warranty support, would not charge or turn on.  They sent a replacement watch, I think it's a refurbished watch.  Either way, I removed the old one from our account and added the new watch and then updated to the newer software.

With the first watch, I never synced it to or added the application to the android phone.  But this time I added the application so I could update that software on the watch.  From that point on, I couldn't close the icon.

I think the work around for me was to just disable the app but "force stop" it.  This way I didn't have to uninstall and can re-enable as needed.  Thanks for the reply.