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Sleep Animal unavailable?

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‎08-02-2023 17:34 - last edited on ‎08-05-2023 12:54 by Fitbit Moderator

‎08-02-2023 17:34 - last edited on ‎08-05-2023 12:54 by Fitbit Moderator

Hello, I have a charge 4, and wonder Why I do not see my sleep animal, I have Premium, and have had it for a couple years, can someone tell me how I can get the sleep animal?

Thanx, BeeJay

Moderator edit: Subject for clarity.

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‎08-02-2023 20:49

‎08-02-2023 20:49

@55Bar59 sleep animals are not available with the Charge 4. You can only see them if you have a Charge 5, Inspire 2, Inspire 3, Luxe, Sense, Sense 2, Versa 2, Versa 3, or Versa 4. 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

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2 REPLIES 2

‎08-02-2023 20:49

‎08-02-2023 20:49

@55Bar59 sleep animals are not available with the Charge 4. You can only see them if you have a Charge 5, Inspire 2, Inspire 3, Luxe, Sense, Sense 2, Versa 2, Versa 3, or Versa 4. 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

Best Answer

‎08-05-2023 12:57

‎08-05-2023 12:57

@alexthecat Thanks for your input!

@55Bar59 Good day to you. Thanks for reaching out about your sleep profile on the Fitbit app. Yes that is correct, it is only available for certain devices. 

Here you can see the confirmation on our help site: . Thanks for your understanding. Happy stepping!

RodrigoM | Community Moderator, Fitbit

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