Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep Tracking Bug

Replies are disabled for this topic. Start a new one or visit our Help Center.

There is a possible bug on the Fitbit app on Android. I am using Samsung S8.

Bug description:
If I go to sleep section and click on the 'day breakdown'  and then go back it will duplicate the data records at the bottom. However, if I go to any other section to the app, it will restore.

This is nothing major as it does not seem to affect any collected data, but it is slightly annoying as toggling between the two screens duplicates the data, hence the user experience is not nice as it looks broken.

Best Answer
5 REPLIES 5

@vu3x A warm welcome to our Community! Sorry to hear about your app showing duplicate data. Could you share a screenshot of this issue? Also which version of the app are you using? You can try logging out from the app, restart your phone and log back in.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

Hi,
My current android version is 8.0.0. Samsung S8 phone.
It is the very lastest version of the fitbit app.

First screenshot is when you go to the sleep section.
Second screenshot is when you click on the 'Day' record.
Third screenshot is when you hit back button from the second screen. 
As you can see, the data is shown multiple times.

However, if you navigate to the dashboard and then back to sleep section it is restored.

Screenshot_20181228-134935_Fitbit.jpgScreenshot_20181228-134944_Fitbit.jpgScreenshot_20181228-134952_Fitbit.jpg

Best Answer
0 Votes

FWIW I have exactly the same issue on Google Pixel 2 (Android 9), with Fitbit Charge 3.

Best Answer
0 Votes

This is a known bug going back to at least August so it may take a year or two .

Best Answer
0 Votes

I have the same problem. It's not a  big deal compared to the other problems i have eg, step count wrong, record of sleep wrong.

Best Answer