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Sleep chart not matching hours slept

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So I noticed the past.... I don't even know, but I know it's at least been weeks. When I go to the sleep schedule section of the app, the section that lists time slept with the date is fairly accurate, but the chart above it is dead wrong.

Like a few nights ago it was a little over 8 hours, but the chart says it was 15 hr 38 min. I have never slept that long. It shows a 6 and a half hour night as 12 hr 20 min.

At first I figured it'd go away. It didn't. Then I thought I'd find it on here. Nope. So now I'm.asking. It's not a major problem since it's just the chart and everything else is right. 

But does anyone know if there's anything I can do to fix it?

Best Answer
22 REPLIES 22

Hello @Schaunel!

 

In this case I'd say that we verify if the app has been properly updated to the latest version. To do so, please follow these steps:

  1. Open the App Store on your phone.
  2. Tap the Updates tab. If the Fitbit app has an update, you’ll see it in the Available Updates list.
  3. Tap Update if there is one available.

Look forward to your reply. Please let me know how it goes.

Lanuza | Community Moderator

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This is definitely still an issue in the latest iOS version (3.27).  In this screenshot, you can see that the hours slept chart is incorrect.  For example, it falls short of the target 6 hours line, even though it was over 6 hours (as indicated by the stars, and the numbers below the chart):

 

 

The same chart on the website (https://www.fitbit.com/sleep) is correct and does not show the issue.

 

This sleep stages chart is fine:

 

It should not take months to fix a bug this simple.

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0 Votes

This seems to be (finally) resolved in the latest iOS version (3.28).  Hooray!

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