Sleep information not updating after correction

[Seltzinator]

Good day!

Occasionally fitbit fails to properly record my sleep, by thinking I woke up, when I was restless. Whenever this happened, I would edit my sleep to the correct times, and then the data would fill in with my wake/rem/light/deep sleep. If I messed up the time, it would just slow a long awake period.

Up until the recent patch, this was a fine solution, because I can't expect the watch to perfectly log everything. However, after a recent update, when I edit my sleep times, it no longer "fills in" the sleep data, be more just leaves a big blank with no information.

Is it possible to restore the previous functionality, so that edited sleep will still show the sleeping stages, instead of blank? Here is what it looks like right now.

I was awake with my daug hter for about 10 minutes around the time fitbit determined I woke up for the day. But I slept another 1.5 hours after that, which would have shown correctly before a recent update.

I tried clearing cache and app data, which did not change anything. Thanks! 

 

[Seltzinator]

Sorry I mislabeled this topic, but corrected the title now

[Seltzinator]

Here is the same thing from today. After I had been asleep 4 hours, I woke up to take care of my daughter for about 10 minutes. When I went back to sleep it apparently forgot I had been asleep already and said I didn't go to sleep until 3:01 a.m. When I correct it, the missing sleep data no longer fills in. 

 

 

[Seltzinator]

There is still no response to this issue? How can I report this to Google, so it can potentially be fixed? 

[LZeeW]

@Seltzinator   I moved your post to the Android app forum, a better fit for this issue.  You might be a Premium member, but this isn't a Premium issue.  The best way to give feedback directly to Google is in the Fitbit app.  Tap on your profile picture, then Send feedback.  This is for reporting only.  You don't get a response.

[RiekoC]

Hello @Seltzinator 

There was a known issue on the Fitbit side that affected sleep log editing. The team was aware of the issue and worked on fixing the problem. From recent posts that I've read, I understand the fix rolled out in the latest Fitbit app update, version 4.61. 

What version of the Fitbit app do you have?