09-27-2017
01:31
- last edited on
09-28-2017
06:02
by
RobertoME
09-27-2017
01:31
- last edited on
09-28-2017
06:02
by
RobertoME
I'm asleep for around 10pm however my fitbit is not registering my sleep until 0130. This is every morning it is happening. How do I fix it
Moderator Edit: Updated Subject For Clarity.
09-28-2017 06:01
09-28-2017 06:01
Hello @Shlmor123, welcome aboard to the Fitbit Community! If your sleep is not starting at the time you are going to bed, there are a few things we can try:
Lets start with a restart, since I'm not sure which type of tracker you have to share with you the steps, I'm going to share with you our article with the necessary help to do a restart based on your tracker model: How do I restart my Fitbit device?
Make sure your tracker is snug enough on your wrist and if the issue persist try to sleep with the tracker on your non-dominant hand.
If you think your log still is inaccurate try to play with the sensitive modes of your tracker.
To change your settings you need to go to your online Dashboard in the tracker' settings.
Hope this helps. See you until the next time.
"Great things are done by a series of small things brought together.” What's Cooking?
09-28-2022 07:17
09-28-2022 07:17
I have this problem too. I go to bed at 10 or 11 yet some nights it shows i started at 2 am or 1:30 am. I probably got up to use the bathroom? But I always get up once or twice and sometimes it shows the correct time. I think I am doing something when I'm up - often I check to see the moon when I'm up or I turn Fitbit on to see what time it is. How can I correct the starting time?
09-28-2022 12:04
09-28-2022 12:04
@cindy3pdx steps to edit your sleep logs can be found here: https://help.fitbit.com/articles/en_US/Help_article/1306.htm
What this doesn't say, however, is that once you've edited your log and saved the changes that you'll have to exit out of the app (NOT log out of it) and force stop the app via your phone's settings - Apps function. When you fire the app back up, all of your stats for your sleep should be fully updated to reflect the updated sleep start date/time
09-28-2022 19:14
09-28-2022 19:14
Thank you so much! That worked. Very helpful!!