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Sleep not syncing

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‎04-18-2019 06:46 - last edited on ‎04-19-2019 05:17 by Fitbit Moderator

‎04-18-2019 06:46 - last edited on ‎04-19-2019 05:17 by Fitbit Moderator

my charge 3 is only intermittently syn sleep hours sometimes 2 tlo 3 hr period or not at all.

 

 

Moderator edit: Clarified subject

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‎04-19-2019 05:20

‎04-19-2019 05:20

Welcome to the Forums @wilmington905.

 

Thanks for bringing this up. Let me help you figure out what is happening.

 

It is possible that it only syncs 2 or 3 hours intermittently because it has actually not tracked your sleep. This can happen for a variety of reasons, for example:

  • Moving around a lot in your sleep.
  • Having a high HR while you sleep (if your Fitbit tracks HR). This can be because of stress or overeating before going to sleep.
  • There is a fan or an open window and the air that comes in causes the Fitbit to think you are moving around.

Please let me know if none of the above could be the reason or if you have any other questions.

Lanuza | Community Moderator

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