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Sleep score not working

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‎01-16-2022 12:52 - last edited on ‎04-02-2022 14:45 by Fitbit Moderator

‎01-16-2022 12:52 - last edited on ‎04-02-2022 14:45 by Fitbit Moderator

My sleep score is not working  since I upgraded to a fitbit 5 two weeks ago. 

 

 

Moderator edit: updated subject for clarity. 

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Accepted Solutions

‎01-18-2022 02:21

‎01-18-2022 02:21

I have had a Charge 3 for about 4 years now.  It's been on it's way out for a couple of months and have been considering a Charge 5.  However, for the past couple of days, my Charge 3 is no longer showing my sleep score.  After some research, I've seen that sleep stages/sleep score will only be available with Fitbit Premium.  Am hoping perhaps someone who knows for sure can confirm whether this is indeed the case.  If this is true, I will not be upgrading to the Charge 5.

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Best Answer
1 REPLY 1

‎01-18-2022 02:21

‎01-18-2022 02:21

I have had a Charge 3 for about 4 years now.  It's been on it's way out for a couple of months and have been considering a Charge 5.  However, for the past couple of days, my Charge 3 is no longer showing my sleep score.  After some research, I've seen that sleep stages/sleep score will only be available with Fitbit Premium.  Am hoping perhaps someone who knows for sure can confirm whether this is indeed the case.  If this is true, I will not be upgrading to the Charge 5.

Best Answer