help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep times are divided in two

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-19-2017 11:42 - last edited on ‎06-22-2017 08:15 by Moderator Alum

‎06-19-2017 11:42 - last edited on ‎06-22-2017 08:15 by Moderator Alum

Hi, I am finding that some days my Sleep time for the night is recorded in 2 stages. For example,  one night it is recorded from 9pm to 3 am and then from 3am to 7 am. The total time is shown on the dashboard.  However,  when I look at the sleep pattern I'm getting 2 different totals as per the times shown above. 

This doesn't happen every night,  but about once a week. 

 

 

Moderator Edit: Updated Subject For Clarity.

Best Answer
2 REPLIES 2

‎06-22-2017 07:42

‎06-22-2017 07:42

Hello @bocol, welcome aboard to the Fitbit Community. Are you getting up to the restroom or something similar that might be causing the interruption of your sleep? Did you remove your tracker at any point during the night?

 

I'm not sure if this is something caused by your tracker since is not happening on a daily basis. But we can try with a restart. I saw on your Community profile you have a Charge 2, so the following post will guide you through.

 

Keep me posted if the issue still persists. I'll be around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes

‎06-22-2017 07:57

In response to RobertoME

‎06-22-2017 07:57

 Thank you,  I have tried the restart today. I'll let you know if it still occurs. I rarely get up at night, even if I awaken.  I have been checking to see if the days thus occurs relate to my getting up,  but that's not the case. I do wake up at times and lay in bed quietly teething to get back to sleep. I don't remove my tracker except for showers or charging.  So once it's on when I am in bed,  it stays on. Bonnie

Sent from Yahoo Mail on Android
Best Answer
0 Votes