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Sleep tracker not working

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‎02-13-2016 05:17

‎02-13-2016 05:17

I'm on my third fitbit charge hr. It had issues in the beginning, but I got it reset & connected. It's worked a few weeks, but stopped logging my sleep on Feb 3rd. Now when I try to sync, it says tracker not found.
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‎02-13-2016 12:25 - edited ‎02-13-2016 12:25

‎02-13-2016 12:25 - edited ‎02-13-2016 12:25

My sleep log crashes with great regularity, at least once a week. I try using my (Android) phone, and it won't sync up. Then I go online, and end up deleting the incorrect sleep log.  I then try to put in the correct hours, and it keeps telling me that that information is already logged.  Ironically, when I go to the dashboard, it asks me if I want to log any sleep, since there is no log.

 

Usually this ends up "fixing" itself after a day or so, but it happens so often that I think a developer should be looking at coding problems.

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