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Sleep tracking problem

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‎08-19-2019 08:54

‎08-19-2019 08:54

My fitbit charge 3 recorded that I went to sleep at 4.30am last night when in fact I fell asleep at 12.30am. Does anyone know what's going on, if I slept on my hand would it affect the reading. Has anybody else encountered this problem.

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‎08-19-2019 12:22

‎08-19-2019 12:22

Did it have an accurate wake up time on the back end? 

Does the tracker have an accurate clock sync currently?

See if it is accurate or not tonight.

Check timezones settings on your phone and Fitbit app.

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2 REPLIES 2

‎08-19-2019 12:22

‎08-19-2019 12:22

Did it have an accurate wake up time on the back end? 

Does the tracker have an accurate clock sync currently?

See if it is accurate or not tonight.

Check timezones settings on your phone and Fitbit app.

Best Answer

‎12-28-2019 09:57

In response to Kilt

‎12-28-2019 09:57

I too have an issue with my sleep tracker. Many nights it says I went to dllep.adter midnight when i actually went to sleep at 1o pm. Any rtoughts?

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