Sleep tracking rows duplicated

[SunsetRunner]

Hello,

I have the latest FitBit app on my Android 9.0 phone.

When navigating to the sleep dashboards it shows me for example 3 rows.

I then click on one to have the details of my sleep.

When backing to the sleep dashboard with the return button/key (Android button on bottom left corner OR app button on the top left corner), I now see 6 rows.

Before :

Night #3

Night #2

Night #1

After :

Night #3

Night #2

Night #1

Night #3

Night #2

Night #1

Backing then to the main dashboard and into the sleep dashboard again displays the 3 rows only (correct).

If you need any other details, feel free to ask.

Thank you.

[LanuzaFitbit]

Welcome to the Forums @SunsetRunner.

Thanks for sharing those details and explaining the situation!

I'd like to ask you what phone is it that you have at the time. Also, when did this start happening? Or when did you notice it?

In the meantime I'd recommend that you try clearing the app's cache:

1. Go into the phone's settings.
2. Tap on the 'Applications' settings.
3. Look for the Fitbit app and then tap on it.
4. Select the the option to Clear Cache.
5. Restart the phone.
6. Open the app again and try the same process.

Let me know if there are any other questions, look forward to your reply.

[SunsetRunner]

Hello @LanuzaFitbit,

My phone is a Nokia 7 Plus.

I only have the Charge 3 since Friday. I noticed it on saturday, as soon as I had at least one element in the sleep dashboard.

Clearing the cache and restarting my device had no effect on the mentioned behavior.

[SunsetRunner · Accepted solution]

Seems finally fixed with the latest version.

[LanuzaFitbit]

Hello @SunsetRunner

Glad to read that everything is working correctly after the update.

If you have the time, maybe you could visit one of our Discussion boards. Lots of different topics to talk about with other users, maybe one will pique your interest.

Let me know if you have any further questions.