help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Smart band

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-26-2019 15:23

‎12-26-2019 15:23

I want to set up my smart band but you do not have it listed on the device list

Best Answer
0 Votes
1 REPLY 1

‎12-29-2019 17:23

‎12-29-2019 17:23

Hi @Nevijoy2014. Welcome! It's great to see a new face around and I'm sorry for the delayed response.

 

Thanks for checking the list of our Fitbit devices and let me help you with your inquiry about setting up your Fitbit. Before anything else, please take a look to the following picture so you can identify the model of the Fitbit that you have so you can proceed with the set up process:

 

LizzyFitbit_0-1577668908677.png

 

If your Fitbit doesn't appear there, please check in the box the model that you have. You can always take a picture of it and share it in your reply with the steps described here.

 

I'll be looking forward to your response.

Best Answer
0 Votes