11-25-2019
23:42
- last edited on
11-26-2019
11:41
by
LizzyFitbit
11-25-2019
23:42
- last edited on
11-26-2019
11:41
by
LizzyFitbit
Hi, when will you add Pixel 4XL to your supported divices ?
I need to use the podometer on my phone whenever I don't have my charge 3 on me.
I had it before with my Pixel 2 ...
Thanks.
Moderator edit: updated subject for clarity
11-26-2019 12:13
11-26-2019 12:13
Hi @Capequito. Welcome! It's nice to see a new face around.
Thanks for sharing that you'd like to use the MobileTrack feature on your phone. Currently there isn't a time frame when the Pixel 4 XL will be a compatible device, our team keeps working hard to add more models to our official list so make sure to keep an eye on it. As a side note, if you're using an Android phone, you can't use MobileTrack in addition to a Fitbit device as this option is currently available just for iPhone.
I'll be around if you have any other question.
12-28-2019 01:45
12-28-2019 01:45
Mobiletrack works fine alongside my Charge 2 on my Pixel 1 XL. Not at all on my Pixel 4. Looking forward to that getting fixed.
12-29-2019 17:27
12-29-2019 17:27
Hi @SkipF. Welcome on board!
Thanks for joining this thread. I understand how helpful is to have MobileTrack on the Fitbit app to track your data when your Fitbit isn't in use. Our team is working hard to add more devices to our compatible devices list and be sure that your comments won't go unnoticed. Let me recommend to visit our Feature Suggestions board, check this request posted by another user and add your vote to show your support.
The more votes an idea receives, the better chance it has of getting the attention of the developers.
Hope to see you around.