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Software update and sync

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‎03-11-2016 19:03

‎03-11-2016 19:03

My FitBit Charge HR has not synced to my phone since Wednesday night. I have tried uninstalling, reinstalling, full charging phone and fitbit. Update doesn't find my fitbit. Bluetooth and gps are both on.
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‎03-14-2016 09:11

‎03-14-2016 09:11

Hello @SunsetRunner welcome to the Fitbit Community! It's great to have you here.  Is your tracker on the lastest version V18.122? If it is, have you tried the process on the help article: I can't sync my tracker?

 

Keep me posted! 🙂 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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