06-26-2020 08:35 - edited 06-26-2020 08:57
06-26-2020 08:35 - edited 06-26-2020 08:57
Starting a day or two ago, I can no longer add food on the Android app.
I can get to the "Log Food" screen with the three tabs ("Frequent", "Recent", "Custom") and the button to scan a bar code. However, if I press any of the foods listed or scan a barcode, the app either (1) crashes altogether (and gives me the option to send a report - which I've done), or (2) just goes back to the "Food" screen where it shows the "Cals in vs. Out" chart. I can sometimes briefly (for a fraction of a second) see the "Add food" screen, but it's just a flash.
I've tried updating the app, and restarting my phone - didn't help!
I can still log food on the website, and it syncs down to my phone. It's just in the adding of food on the phone where it fails. Everything else seems to work fine in the app.
Any ideas?
Answered! Go to the Best Answer.
06-26-2020 08:56
06-26-2020 08:56
Actually, this is solved already!
I got a hold of support, and they suggested logging out of the Fitbit app and logging back in. Now it works again. 🙂
06-26-2020 08:56
06-26-2020 08:56
Actually, this is solved already!
I got a hold of support, and they suggested logging out of the Fitbit app and logging back in. Now it works again. 🙂