01-30-2017 07:43
01-30-2017 07:43
The Sony Experia M4 Aqua doesn't doesn't appear to be on the list of compatible devices for the Surge. WIll it be added to the list?
How often is the list updated?
01-31-2017 04:19
01-31-2017 04:19
Hi there @rayzar, good to see you here in our Community. As moderators we don't have this information until a mobile device was added to our list of compatible devices. This is because our developer team is constantly testing devices to make sure all the features of the app and tracker are supported by the specifications of the mobile phone in question.
I have an Xperia M5 which is not listed as compatible, however I been able to use all features of the app, sometimes present some delays at the moment to sync though and is exactly this type of issues our team wants to make sure does not happen with our users. Being another reason sometimes some devices take more time to be listed as compatible.
To see the latest list of supported devices, please go to http://www.fitbit.com/devices. If your device isn't listed, you can check the link at a later date to see if device support has been added or stay tune to our social media or our Community for further updates.
See you around. Let me know if you have additional questions.
"Great things are done by a series of small things brought together.” What's Cooking?
01-31-2017 05:55
01-31-2017 05:55