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Spotify App

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‎04-22-2020 06:15

‎04-22-2020 06:15

Hi, 

I was wondering how you get this to  havework.I the app is telling me I need to up date either the app or watch fully to allow this to happen. When I look at how to do it all the advice tell me to turn all day sync on, obviously this feature doesn't exist anymore. I have  checked the app and it's updated fully. As far as I'm aware the watch is also updated but I'm not sure how to check that. 

I don't know what the next step is 

I have a Huawei p10. I don't think this is the issue as my mother has the same phone and hers work fine. 

 

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‎04-25-2020 22:32

‎04-25-2020 22:32

See the pinned post at the top of this forum

@Lorna1999 

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‎04-26-2020 06:19

In response to Rich_Laue

‎04-26-2020 06:19

Hi, 

I have seen your response my phone app is updated to the new version however I don't think my watch is updated to the correct version. The version on the screen is 32.33.1.30, I cant find anywhere if this is the correct and most up to date version. When I look at how to update my watch it says the steps for version 38.6.1.1. I cant see that number. When following the instructions on the troubleshooting i cant find the correct steps to follow. I have restarted my device but still nothing has come up.

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