help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Step count average is showing two different values

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-14-2021 20:17 - last edited on ‎12-07-2021 17:25 by Fitbit Moderator

‎11-14-2021 20:17 - last edited on ‎12-07-2021 17:25 by Fitbit Moderator

Step counts average for Oct 17 to today is showing two different values. Also step count average for Oct 18 to today is showing less than 10000 when I have completed goal of 10000 every single day

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎12-07-2021 17:23

‎12-07-2021 17:23

Welcome to the Fitbit Community, @abhi_1587.

 

I'm sorry to hear about the difficulties you experienced.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes