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Step count average is showing two different values

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‎11-14-2021 20:17 - last edited on ‎12-07-2021 17:25 by Fitbit Moderator

‎11-14-2021 20:17 - last edited on ‎12-07-2021 17:25 by Fitbit Moderator

Step counts average for Oct 17 to today is showing two different values. Also step count average for Oct 18 to today is showing less than 10000 when I have completed goal of 10000 every single day

 

Moderator edit: updated subject for clarity

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‎12-07-2021 17:23

‎12-07-2021 17:23

Welcome to the Fitbit Community, @abhi_1587.

 

I'm sorry to hear about the difficulties you experienced.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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