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Steps and calories burned

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‎08-07-2016 18:26

‎08-07-2016 18:26

StepS and calories burned seem way understated by end of day. Hit 10,000 steps from 5+ mi run and then 20 min walk by 9am but then only 12,000 + and 1500+ calories burned by 9:30 pm. What gives?
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‎08-15-2016 04:59

‎08-15-2016 04:59

@bmrich, if you haven't already done so, try to restart your device to reset the internal components of your Fitbti device. As an alternative, try to setup the tracker as a new device, you can do this from your computer or through a mobile device, during the process you can select "Setup as a new device" and then "Existing account". I hope this helps, keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


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