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Steps not reset at midnight

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‎09-10-2018 05:06

‎09-10-2018 05:06

Steps didn't reset to zero at midnight and my step count for yesterday were doubled. Anyone else have this issue? Everything else reset. What do I do? I have Ionic.

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‎09-11-2018 07:34

‎09-11-2018 07:34

Welcome to the Forums @Hisprincessbb.

 

That does sound very frustrating, let me help you out.

 

Did you change your over the previous days? If so, it could be that there was an issue with the syncing of the new timezone that caused the Fitbit to never actually go through midnight to reset. It shouldn't continue to happen any further days, however. Has that continued?

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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