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Steps syncing on dashboard but not challenges

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My strava is linked to my fitbit & I ran today but forgot to put fitbit on but GPS tracked on strava. When I synced my run was uploaded to my fitbit & my dashboard but the steps don't appear on any of my challenges. I've synced a couple of times since but still my run steps don't show. Any ideas why? 

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Any steps that are not directly tracked by fitbit do not count towards challenges, badges or the total steps on the friends list. This includes any steps synced from other apps. The speculation is that this is in place to prevent people cheating.

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