help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Steps tile on app displays on 2 lines

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-26-2020 18:21 - last edited on ‎01-27-2020 11:37 by Fitbit Moderator

‎01-26-2020 18:21 - last edited on ‎01-27-2020 11:37 by Fitbit Moderator

If the step count is greater than 999 steps the step count of 10, 259 displays as

10,25

    9

 

Moderator edit: Subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎01-27-2020 11:36 - last edited on ‎09-12-2025 16:35 by Fitbit Moderator

‎01-27-2020 11:36 - last edited on ‎09-12-2025 16:35 by Fitbit Moderator

Hi @PokerChip, welcome to the Community Forums!

Thanks for bringing this to my attention. Let me share with you that this is occurring because of the font size that's configured on your mobile device. Because such configuration is applied to any app that's installed on your phone, this is the reason why the step tile is shown in such way. Therefore, if you do not like to see the step count in that way, you can change the font size settings of your mobile device and let me know if the issue persists.

Keep me posted and let me know if you have any additional questions.  

Best Answer
0 Votes