Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Suddenly not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hey friends, I've had my versa since mother's day and it.stopped.syncing the last 3 days. I installed the updated software and restarted my phone and such but nothing. Anyone else have this issue recenty? 

Best Answer
2 REPLIES 2

Having restarted your phone without any luck, have you tried restarting your versa? If not, here's how:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.
  3. If your Fitbit Blaze, Fitbit Ionic, or Fitbit Versa doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.
Best Answer
0 Votes

Absolutely.  I've had occasional sync problems off and on, but I can usually rectify it through the normal steps.

 

Now, though, it absolutely will not sync no matter what I do.  I've gone through every suggested fix with no success at all.  Not sure what to do next.

Best Answer