09-05-2016 08:08
09-05-2016 08:08
09-05-2016 08:19
09-05-2016 08:19
Hi
Have moved this thread from the Surge to the Android App section to increase the chance of getting a solution.
Your post will get more attention here.
09-06-2016 06:02
09-06-2016 06:02
Welcome aboard to @Rmslater and thank you @SunsetRunner for redirecting the post.
One of the most common reasons when this happens is due to the configuration of your weight. Its possible that one of your weight logs is not correct causing these discrepancies, so make sure your Starting weight is correct and you don't have an incorrect weight log. To review this go to your App Dashboard > open the app Menu, located in the left upper corner > Select account > Look for the gear Icon in the right upper corner > Select the option "Nutrition & Body". Your starting weight should reflect your current weight, so make sure is correct. If you see a different number make the proper adjustments. Also on your Weight tile, review if you don't have a log that could be drastically changing your weight loss.
About the missing calories, are you referring to the calories you burned overall during the day, or the calories In vs Out that are managed by your Food plan? As this may change the final numbers depending of how active you were against the calories consumption.
On the other if are your total calories, note that it might be a delay at the moment to sync, as the calories you see on your tracker should be the same on your Dashboard. If this is the case I recommend the the following:
Let me know how it goes and see you around.
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