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Surge battery only lasting 24 hrs

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‎08-17-2017 03:10

‎08-17-2017 03:10

Since the new update last week my surge battery has not been lasting more than 24hrs. Which means that im not able to track my sleep. Has anyone eles had this problem? 

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4 REPLIES 4

‎08-21-2017 07:07

‎08-21-2017 07:07

Hello @Coling, welcome to the Fitbit Community. The update was with your app or the Fitbit tracker? In any case the update should be the reason of short battery life. So I recommend to give it a try to the following suggestions. It might help to resolved the issue with the battery.

 

Keep me posted how it goes. I'll be around!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎08-22-2017 06:10

‎08-22-2017 06:10

@Coling wrote:

Since the new update last week my surge battery has not been lasting more than 24hrs. Which means that im not able to track my sleep. Has anyone eles had this problem? 

Same here; after the latest update I'm having to charge my Surge at least twice per day; three times if I go for a run.  😞

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‎08-24-2017 15:40

In response to RobertoME

‎08-24-2017 15:40

Hi there 
Ive tried what you suggested for me to do with my surge but im still only getting 24hrs use from one charge.


Colin Galbraith 07759250472
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‎08-29-2017 16:24

In response to RobertoME

‎08-29-2017 16:24

Ive been trying what you suggested but im still on getting 24hours from a charge.

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