Accepted Solutions
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@Saqib Welcome to the Fitbit Community! Your Surge will not charge while connected to your mobile device. It should only charge when plugged to the charging cable. If you are having problems syncing your tracker; follow these syncing troubleshooting steps for Android devices (check @SunsetRunner's steps on that post). That should help fixing the issue.
Let me know how it goes! 
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@Saqib Welcome to the Fitbit Community! Your Surge will not charge while connected to your mobile device. It should only charge when plugged to the charging cable. If you are having problems syncing your tracker; follow these syncing troubleshooting steps for Android devices (check @SunsetRunner's steps on that post). That should help fixing the issue.
Let me know how it goes!
Best Answer
