Sync Failure to Health Connect - Pixel 10 Pro

[Chris_415]

Since upgrading to a Pixel 10 Pro, data from my Fitbit account is only partially syncing to Google Health Connect. While data like Steps, Distance and Calories are syncing correctly, Exercise and Resting Heart Rate are no longer syncing at all. This worked fine on my previous device - Pixel 8 - and only started a few days ago when upgrading to a Pixel 10.

Device Information:

• Phone: Google Pixel 10 Pro
• Android Version: 16 (August 5, 2025 update)
• Fitbit App Version: 4.50 (1103781850)

Troubleshooting Steps already taken:

• Updated app in Play Store
• Revoked all Health Connect permissions and cleared all Health Connect data
• Cleared all Fitbit app storage and re-logged in
• Uninstalled and reinstalled Fitbit app
• Re-connected Health Connect and confirmed that Fitbit has the "Allow all" permission
• Forced a manual sync from the Fitbit app

Lastly, I have confirmed that syncing exercise from Google Fit to Health Connect worked fine, so it's a Fitbit-specific (not system-wide) problem.

Screenshots below showing (1) Exercise from Saturday August 30; (2) Partially synced data (no "Exercise") in Health Connect; (3) Missing "Resting Heart Rate" in Health Connect; (4) All permissions enabled for Fitbit in Health Connect.

Thank you!

[Chris_415]

Here is one new data point. The main reason I wanted exercise in Health Connect is so that I get a calorie adjustment in MyFitnessPal.

Since that is no longer working, I tried the "old fashioned" direct app linking integration between Fitbit and MyFitnessPal. Turns out, that's not working either. (I confirmed that also works fine on the Pixel 8.) So it appears that on the Pixel 10 Pro, Fitbit just isn't writing "exercise" to any external sources.