help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sync data lag with Blaze in workout mode

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-26-2016 16:59

‎03-26-2016 16:59

With my Charge HR, if I long pressed the side button to track a workout, I could going into the app and see my daily progress in realtime. This seems to be a bug for the Blaze. While tracking a workout with the Blaze, if you go into the app, it will be several hundred to several thousand steps behind the tracker. 

 

The only way to get updated information while using the Blaze is to sync the app with the tracker, wait until it says it was syncd "a moment ago", then open the mobile browser on my phone and view the updated information there. 

Best Answer
0 Votes
1 REPLY 1

‎05-09-2016 10:02

‎05-09-2016 10:02

It's great to see you around @MikeS1971. I would like to know if you keep having problems registering your workouts? If you do, keep in mind that you only have to select the workout that you are going to do, exercise and then sync. After syncing you will be able to see your workout information.

 

Keep the stepping up! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer