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Fitbit stopped

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‎05-08-2016 15:49

‎05-08-2016 15:49

My fitbit stopped working in the middle of the day after charging all night and now it won't come on.
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‎05-08-2016 23:53

‎05-08-2016 23:53

The first thing to try when a fitbit misbehaves is a restart. Here's how:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give it a few tries as it's known to not always work first time.

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‎05-09-2016 07:25

‎05-09-2016 07:25

It's nice to see our Community is growing @Hopsor! Welcome my friend! Smiley HappyI noticed @SteveH  provided you with a great suggestion here. I'd like to add that you need to make sure your tracker is charging correctly. You can try to use different USB ports or a UL-certified wall charger. Also, make sure the firmware version of your tracker is updated.

 

Have a nice week! Smiley Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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